BEFORE YOU APPLY, PLEASE READ THIS CAREFULLY.
- Understanding the needs of the company clients
- Help the on-boarding support team
- Maintain relationship with clients, daily support, assisting on-boarding support for implementation
- Attract potential customers by answering product and service questions; suggesting information about products and services
- Maintain customer records by updating account information
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Prepare product or service reports by collecting and analyzing customer information